Booking a Consultation Call with the Member Experience Team
Consultation calls are one of the best ways to connect directly with XYPN’s Member Experience (MX) Team. These calls give you space to ask questions, troubleshoot issues, and share feedback about your membership. Whether you need help with tech tools, billing, community engagement, or just want to understand your benefits better — we’re here to help.
Why Book a Consultation Call
- Get personalized guidance on membership, tech, billing, and more
- Share feedback about your experience and how we can better support you
- Receive real-time answers and direction from the MX team
How to Book a Call
Follow these quick steps to schedule a consultation:
- Log in to your Member Portal
- Go to the Help & Support tab on the left side (heart icon)
- Select Set Up a Consultation Call
- Choose your preferred date and time
- Select the area of support you’d like to meet about:
- Member Benefits
- Membership Administration
- XYPN Tools & Resources
- Member Connection & Engagement (Community)
- Launch Kits
We’re Here to Support You
Our Member Experience Team is here to support you in every aspect of your XYPN membership. Never hesitate to book a consultation call whenever you need help or have feedback to share — we’re just a call away.